Sno-Isle Downloads

I have been pleased all along that we as an organization are blazing forward with providing downloadable and streaming content. I think this is going to be a major area of content and service provision for libraries in the future - the very near future.
While OverDrive is clunkier and clumsier than many other media experiences our patrons have online, it is an important start. Many things could be improved, starting with the iPod situation. I realize this is starting to change, but I still wonder about the quality of the titles that will be made available, and whether yet one more type of product doesn't just add to the confusion.
There are other things that don't make alot of sense to a user. Holds queues for downloadable content. The inability to return an item early. And the variety and popularity of music and video selections need to improve.
I realize most (all?) of the obstacles in this arena are on the vendor side, and are largely driven by paranoia over digital copyrights. We as libraries need to continue to advocate for products that work for our users and make sense for libraries to provide. We can also explore ways to provide online content that breaks the vendor-purchaser model.
We're headed in the right direction - but if we don't move fast with providing downloadable content we will be left behind as a player in this arena. I can think of few better ways to be where our users are when they need us providing a useful and important service.